The condition for creating a reservation is providing the necessary data and paying for it via the payment methods available in the form.

  • Hotel day from 14:00 to 11:00.
  • Check-in possible from 14:00 to 23:00, prior contact by phone or e-mail is recommended.
  • Check-out by 11.00 a.m.
  • In some cases, upon individual agreement, it is possible to extend the day for a fee.
  • The facility does not accept the presence of animals.
  • We provide parking for our guests. It's free and you don't need to pre-book. Parking in designated zones.
  • We provide fast internet access via WI-FI network.
  • The returnable deposit is PLN 400.
  • The facility is non-smoking, except in designated areas (on balconies). Failure to comply with the prohibition will result in a contractual penalty in the amount of PLN 900.
  • The curfew is valid from 22:00 to 06:00
  • There is a total ban on organizing special events.
  • Booking cancellation and complaints.
  • You have the right to free cancellation / cancellation of reservations and services up to 14 days before the check-in date.
  • After this date, the reservation becomes non-refundable, which means that you will bear the entire cost of the reservation and services.
  • The reimbursement for the canceled reservation is made to the account indicated by the person making the reservation within 2 business days after indicating the account.
  • In the event of a no-show, the reservation is non-refundable, unless additional arrangements are made, it will be automatically canceled the next day.
  • You have the right to make a complaint - complaints should be submitted on arrival or during your stay so that the property can react immediately. Complaints should be submitted by phone or e-mail.


Full company details:
PPHU Kropka S.C.
Joanna and Artur Sufranek
ul. Wolności 306 outbuilding
41-800 Zabrze
NIP: 6482312622

We will be happy to answer any questions by e-mail or by phone: tel .: +48 501 428 048 phone: +48 503 927 589

Your data provided during booking is protected in accordance with the provisions of the GDPR and the privacy policy.